1. Introduction

Welcome to TIER ONE PROPERTIES LLC (hereinafter referred to as “the Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.tier-one.ae (the “Website”) and any related services we provide, including property listings, brokerage services, and related real estate offerings.

By accessing or using our Website, you (“the User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our Website.

2. Company Information

TIER ONE PROPERTIES LLC is a real estate brokerage company licensed and operating in the Emirate of Dubai, United Arab Emirates.

Trade License Number: 1197059
RERA ORN (Office Registration Number): 36361
Registered Address: Office #204-056 Aspin Commercial Tower 104, Sheikh Zayed road Trade Center 1, Jumeirah, Dubai – Dubai
Email: info@tier-one.ae
Telephone: +971 50 1711983

3. Eligibility

By using our Website, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are using the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

4. Services Offered

Through our Website, the Company provides the following services:

• Property listings for sale and rent in Dubai and across the United Arab Emirates.
• Real estate brokerage services, including buying, selling, and leasing of residential and commercial properties.
• Property viewings, inquiries, and consultations.
• Property management and related advisory services.
• Marketing of off-plan and ready properties on behalf of developers and owners.

All services are provided in accordance with the laws of the United Arab Emirates and the regulations of the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA).

5. Property Listings and Information

All property information, including images, prices, descriptions, floor plans, and availability, is provided in good faith and based on information supplied by property owners, developers, or third parties. While we make reasonable efforts to ensure accuracy:

• We do not warrant that the information is complete, current, or error-free.
• Prices and availability are subject to change without notice.
• Images may be representative and may not reflect the exact condition of the property.

Users are advised to independently verify all property details before making any decisions or commitments.

6. User Obligations

When using our Website, you agree to:

• Provide accurate, current, and complete information when submitting inquiries, registering, or communicating with us.
• Use the Website solely for lawful purposes and in accordance with these Terms.
• Not use the Website to transmit harmful, fraudulent, defamatory, or unlawful content.
• Not attempt to gain unauthorized access to any part of the Website, its servers, or related systems.
• Not copy, reproduce, scrape, or distribute any content from the Website without our prior written consent.
• Not use the Website to solicit business in a manner that competes with the Company.

7. Inquiries, Newsletters and Communications

Through our Website, you may interact with us by submitting contact forms, property inquiry or viewing requests, and by subscribing to our newsletter. By doing so, you consent to being contacted by the Company or its authorized representatives via email, telephone, SMS, or messaging applications such as WhatsApp regarding your inquiry and related real estate matters.

If you subscribe to our newsletter, we will send you periodic updates about new property listings, market insights, and offers. You may unsubscribe at any time using the link provided in each email or by contacting us directly.

We may also receive your inquiry through third-party real estate portals on which we list our properties, including but not limited to Property Finder, Bayut, and Dubizzle. When this occurs, we will contact you regarding the specific property you inquired about.

8. Intellectual Property Rights

All content on the Website, including but not limited to the TIER ONE PROPERTIES LLC name, logo, trademarks, text, graphics, images, videos, layouts, and software, is the property of the Company or its licensors and is protected under UAE intellectual property laws and applicable international treaties.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any part of the Website without our prior written authorization.

9. Third-Party Links and Content

Our Website may contain links to third-party websites, including developer websites, social media platforms, and payment gateways. These links are provided for convenience only. The Company does not endorse and is not responsible for the content, privacy practices, or services of any third-party websites. Accessing such links is at your own risk.

10. Disclaimers

The Website and its content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. To the maximum extent permitted by UAE law, the Company disclaims all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties regarding the accuracy, reliability, or completeness of any content.
• Warranties that the Website will be uninterrupted, secure, or free of errors or viruses.

11. Limitation of Liability

To the fullest extent permitted by applicable law, the Company, its directors, employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with:

• Your use or inability to use the Website.
• Reliance on any property information, listing, or content displayed on the Website.
• Any unauthorized access to or alteration of your data.
• Any transactions concluded between you and any third party introduced through the Website.

Our total aggregate liability arising under these Terms shall not exceed the total amount of fees (if any) paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your misuse of the Website, or your violation of any applicable law.

13. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy and Cookies Policy, which form an integral part of these Terms. By using the Website, you consent to the collection, processing, and use of your personal data in accordance with those policies and applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

14. Brokerage Fees and Commissions

Brokerage fees, commissions, and other charges are agreed upon separately in writing between the Company and the client at the time of engagement. The standard brokerage commission for sales and rentals follows the customary practice in Dubai and is in line with applicable RERA guidelines. All such fees are exclusive of VAT (5%) where applicable.

15. No Real Estate or Investment Advice

The information provided on the Website is for general informational purposes only and does not constitute financial, legal, tax, or investment advice. You are encouraged to seek independent professional advice before making any property purchase, sale, lease, or investment decision.

16. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, governmental restrictions, or interruptions to internet or telecommunications services.

17. Termination

The Company reserves the right, at its sole discretion, to suspend or terminate your access to the Website at any time, without notice, for any reason, including but not limited to a breach of these Terms.

18. Modifications to the Terms

The Company reserves the right to amend, update, or modify these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and the Company regarding the use of the Website and supersede all prior agreements or understandings, whether written or oral.

22. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

TIER ONE PROPERTIES LLC
Registered Address: Office #204-056 Aspin Commercial Tower 104, Sheikh Zayed road Trade Center 1, Jumeirah, Dubai – Dubai
Email: info@tier-one.ae
Telephone: +971 50 1711983

By using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.